Home Security Reviews: Utah

Lehi Home Security Providers:

Procom Security

Recent Reviews For Procom Security:
I have been with Procom Security for 4 years and we have been very pleased with their professional service. They took the time to teach us about different types of alarm systems. They brought examples of equipment with them so we could see what the different types of devices looked like. They explained that some companies install "all-in-one" systems which are dangerous because a burglar could easily disable the system. They warned that any system with an overly large keypad was likely this variety. The system we had installed is very robust. The control circuits are locked in a steel box in our basement. Because we have an unfinished basement they were able to hardwire the entire system. There are no boxes by the doors like other people I have seen with systems and also no batteries to replace. The system has functioned perfectly. The few times we have accidently triggered the system, we received a call in about 30 seconds. We recently called to ask about a smoke sensor and they offered to add one for free because we were "valued customers" We are 100% satisfied.
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Good service. I have had service with 2 other national companies and I would not recommend using a national service. This is the first local company we have tried and I like it. We had our system installed about a month ago in August 2008. 2 weeks later we had an issue with a door sensor not working correctly. I called the technician who installed the system. He was at our house within 2 hours to fix it at no charge. With ADT I had to call a call center. They opened a service ticket. 3 days later someone called to schedule the service call. They gave me a 4 hour window so I had to take a day off work.
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We have Procom Security in our home and business. I recommend them to everyone I know because they provide good service and prices. We have a friends who pay $50/month with ADT. My service is half that price and I think it is just as good. I was concerned at first because I had not heard of them, but since we got service I have seen their signs and stickers in lots of businesses. As a business owner, it is nice to do business with a local company who provides the same good service we try to provide for our own customers.

Orem Home Security Providers:

Elite Security (ADT Dealer)

Recent Review For Elite Security:
Don't go with this company. The rep from Elite Security came knocking on my door and offered to install a camera at no charge if I switched from Monitronics to ADT. He said he would take care of the Monitronics equipment and switch the service over. He also said he would ensure that my billing would be on the day of my choosing. I got billed the next day by ADT, which was the 2nd of the month and I asked for the 18th. Monitronics continued to bill me and when I told them the Elite Security/ADT rep took the equipment, he said "they stole it from you, they had no right to take it." Needless to say, I have not gotten back the Monitronics equipment and CANNOT close out my account with them. Elite security told me they would issue me a credit and ADT continues to bill me and I have NEVER seen a credit, nor have I gotten my equipment back. I think it's time for a police report and a law suit.

Firstline Security

Firstline recently declared bankruptcy and now has its own review page here.

Provo Home Security Providers:

Pinnacle Security

Pinnacle now has its own review page here.